Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.The Specialty Rental Division's worldview is to enable our customers, our people and our societies to flourish in an increasingly complex world. Our vision is to remain the world's most trusted partner by solving complex industrial challenges with specialized agile solutions. Those are designed and implemented by passionate people who continually strive for new best ways.The Service Operation is looking for a Field Service Technician/ Engineer specializing in power equipment. You will play a crucial role in ensuring the optimal performance and reliability of our power systems.You will be responsible for the installation, maintenance, and repair of a variety of power equipment, working directly with customers to provide top-notch technical support.The individual will be reporting to the Service Operation Manager in the Philippines.Your mission as a Field Service Engineer in power equipment includes:Ensuring reliability and efficiency for equipment with zero breakdowns.Complying with and upholding the highest safety standards.Valuing teamwork and collaboration among our team members, believing that collective effort leads to greater success.The main responsibilities will include:Leading & supervising the project team at site set up & demob.Understanding the operation of generators & their components.Reading and interpreting technical diagrams, blueprints, and schematics in electrical wiring, control systems, and power distribution.Performing mechanical repairs, including engines, alternators, and cooling systems.Installing and commissioning generator systems, conducting preventive maintenance, repairs, and overhauls of equipment.Conducting routine maintenance and repairs on power equipment to prevent downtime and extend equipment lifespan.Diagnosing and resolving technical issues of equipment swiftly to minimize disruptions to client operations.Dealing directly with clients or end users in various locations.Being a self-starter with the ability to read & understand technical manuals.Maintaining accurate records of work performed, including service reports and maintenance logs.Adhering to safety protocols and procedures, especially those related to electrical and mechanical systems.Customer Support:Exhibiting clear communication skills to explain technical issues.Maintaining good customer relationships and responding to emergencies and solutions for clients and team members.Providing exceptional customer service through on-site and remote support.Addressing client concerns and educating them on equipment use and maintenance.Supporting the maintenance of rental fleet spare parts inventory, including data entry of spare parts movement.Managing multiple service calls and prioritizing tasks effectively.Knowledge / Educational Requirements:Degree / Diploma in Electrical Electronic, Mechatronics Engineering or equivalent.Valid driver's license for travel.Industry experience working with generators, including installation, maintenance, and repair is preferable.Basic mechanical troubleshooting ability.Willingness to travel to any worksite/branch for temporary job assignments.Willingness to be on standby duty during weekends/PH and after working hours.Personality Requirements:Competency is a combination of knowledge, experience, and attitude. Key behaviors of our candidate are:A customer-centric individual who understands customers' needs and seeks to fulfill or exceed expectations.A team player and natural diplomat who interacts and unites team members, customers, and all stakeholders.A methodical and structured achiever who can plan, organize, prioritize, assess, adapt, and deliver on promises.A resilient person who can cope with change in an ever-faster moving digital landscape and who can spread this attitude of self-sufficiency.An innovative thinker with a positive, flexible, and responsive mindset who embraces and promotes digital transformation.Open-minded with a global mindset, curious to understand and learn new perspectives.A person who complies with our DNA: Commitment – Interaction - Innovation.Diverse by Nature and Inclusive by Choice:Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued, and we share a deep sense of purpose and belonging.Functional area: ServiceCountry: PhilippinesOn-Site/Remote: On-SiteCompany name: Atlas Copco (Philippines) Inc.
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