Front Desk Executive

Job Responsibilities:Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations.Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.Accounting and maintaining an accurate cash float.Any other ad-hoc duties assigned.Job Requirements:Passionate individuals who love customer service.Communicate fluently in English.Independent and work well in a team.Work on weekends and public holidays.Work day shifts and night shifts.Additional Information:Duty Meal allowance and uniform allowance.Attractive incentive and bonus.Birthday leave.
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