Job Description - Group Sales Coordinator (Full-Time) - Waldorf Astoria Monarch Beach Resort and Club (HOT0B5MQ) Work LocationsWaldorf Astoria Monarch Beach Resort & Club
1 Monarch Beach Resort North
Dana Point 92629
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Group Sales Coordinator to join the Sales Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.
As a Group Sales Coordinator, you would be responsible for supporting the Sales Department by giving administrative support to the department managers, greeting and assisting visitors, answering incoming calls, qualifying leads, and handling guest inquiries that come into the office.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Perform clerical duties such as typing documents, reporting, filing, and answering phones.Qualify all incoming inquiries and distribute to the appropriate manager.Assist managers in scheduling appointments and meetings as required.Handle requests for clients as they arise and respond to all guest inquiries in a timely, friendly, and efficient manner.Conduct property tours, promote facilities and services on behalf of your immediate managers.Maintain a professional working environment and attitude.Maintain and upkeep of all office equipment.Assist on special projects as needed.What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our team members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:
QualityProductivityCustomer FocusWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical well-being of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)Career growth and developmentTeam Member Resource GroupsRecognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment. Hourly Wage: The hourly wage for this role is $24.00/hour.
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