Help Desk Technician

About us
System Networks.Inc is a small business in Bethlehem, PA. We are professional, agile, challenging and our goal is to provide excellent IT support through customer service, knowledge, and experience.
Our work environment includes:

Growth opportunities
Relaxed atmosphere
On-the-job training

Job Responsibilities

Computer workstation software and hardware (build, design, installation, repair, and troubleshooting)
Virus, malware, botnet, worm removal and prevention
Printer support and troubleshooting

Additional Skills

Customer relationship building
Patience, attentiveness, clear communication, positive language
Ability to "read" customers
Calming presence
Schedule and time management
Goal oriented focus
Highly organized
High-stress handling
Tenacity (great work ethic)
Willingness to learn

Job Type: Full-time
Pay: $18.36 - $23.02 per hour
Expected hours: 40 per week
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
On call

Work Location: In person
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