Role objective:
The primary focus of this role is to lead Global & Enterprise-wide Technical Programs, with a goal to drive Security, Resilience & Compliance across the International product portfolio.
This role will include working globally across a large complex portfolio, as an individual contributor within a distributed product development model.
The Sr. Technical Program Manager is expected to centrally drive Program working closely with SRE & GETS, build standard best practices, coach the teams during deployment and drive change management with regular reporting on Program progress at various leadership levels.
The ideal candidate must understand the software development lifecycle in an agile environment, infrastructure management and requires Program Management, mature leadership, strong change management, influential and communication skills to meet & exceed key Business objectives defined.
Responsibilities:
Key Duties/Tasks
Develop technical Program road-map for SRE's collaboration across Enterprise and GETS team
Drive Program management with strong governance defined across various Project work streams
Build Program / Project plan with close tracking of task execution
Coach, guide and support the SRE teams on deployment & change management
Ensure risk & issues are tracked and followed up until closure
Timely & proactive communication to all key stakeholders on multiple diverse/technical Programs
Establish R&R between SRE, GETS and Central team to ensure expectation alignment / clarity
Manage multiple work streams or diverse tech.
projects to meet or exceed key business objectives
Support yearly Product plan cycle working closely with SRE & GETS
Manage the SRE community and ensure to drive regular connect / actions
Drive to improve our security and compliance posture across ESI by providing thought leadership
Focus on continuous improvement and build best practices to bring consistency for SRE's activities
Assess new strategic Program request and coordinate execution working closely with the SRE community
Build documentation and centralize the information for easy access for SRE's / Leadership
Monitor and report Program status to key stakeholders & Sr.
Leadership.
Build standard framework that can be consistently applied across ESI Product Development.
Drive Product Catalog simplification and any change management as per the road-map
Act as an ambassador between SRE & GETS
Perform other related duties as assigned
Qualifications:
Experience:
5+ years of technical Program / Project management experience working with Infrastructure teams
Proficiency with at least one Agile Lifecycle Management tool (e.g.
Rally, JIRA) & experience with Software development project lifecycle in an Agile environment
Knowledge of software languages, hardware platforms and their uses.
Service Now / Solve IT technology deployment experience besides the use of archer (security finding)
Complex power BI Dashboard building experience
Data Centre to Cloud transition experience (Example - AWS or Azure)
Building dashboard for executive reporting using Power BI or Sharepoint
Security, Resilience and Compliance Technical Program coordination experience
Successful experience working with geographically diverse teams and international exposure
Strong change management experience to transform way of working across teams.
Proven record of delivering large projects on time and within budget.
Work independently in a demanding and dynamic environment.
Working across various cultures and approach in an international environment
Human Capital Management (HCM) technology experience is a plus.
Skills:
Knowledge and/or experience of working with Product Development and Infrastructure teams
Excellent verbal /written communication and presentation skills with technical teams (to accomplish project goals) and at with all levels of management / leadership
Skilled in building relationships and navigating through organizations.
Problem-solving and analytical skills, with the ability to coach and mentor technical teams
Self-starter, highly motivated and energetic individual
Able to propagate information promptly, clearly, and unambiguously
Able to conceptualize, negotiate and sell ideas internally and externally.
Ability to work on highly complex assignments with minimal instructions.
Ability to influence in a matrix organization and drive effective change management
Must be a strong collaborator, team player as well as an individual contributor.
Able to strategically manage several concurrent projects & ability to effectively shift priorities
Must possess extensive knowledge in the use of project management methodologies and tools; resource management practices and change management techniques.
Able to adapt style to different working environments, situations and cultures.
Attention to detail, time management and organization skills
Must possess a can-do, winning attitude, the highest level of integrity, and the ability to inspire confidence with an open, trustworthy, and engaging style.
Must possess an ability to build Shp solution or Power BI dashboard
Education:
University degree or equivalent in education and experience
PMP, Certified Scrum Master (CSM) is required & Certified Scrum Professional (CSP) is a plus
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.
Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP:
ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.
We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Click
https://jobs.adp.com/life-at-adp/
to learn more about ADP's culture and our full set of values.
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