We are a small electrical contractor seeking an Office Manager who is self-motivated, has excellent organizational skills, excellent dispatching jobs, and a personable disposition to keep us thriving. The ideal candidate will have a natural flexibility in handling day-to-day routines. The office manager will provide strong, reliable support for operations by creating procedures and communicating effectively. This person will also help us achieve organizational efficiency by nurturing a positive, inclusive work environment.ESSENTIAL DUTIES AND RESPONSIBILITIESAnswer phone, process customer service requestsDispatching jobs using Housecall ProMaintain company calendar, manage daily scheduling for service technicians and dispatchCollect payments, maintain invoices and billingAccounts payable; manage bill payments, write checks from accounts to pay standard billsAccounts receivable; record invoice information into QuickBooksGeneral office administrative tasks; complete assignments within tight and often difficult deadlinesFile maintenance; properly maintain files, invoices, and customer paperworkOversee and maintain office equipment for uninterrupted function and identify needsOrder office supplies, anticipate needs, keep stocked, coordinate food deliveries when requestedManage social media pagesREQUIRED EXPERIENCE:Office management experienceExcellent computer skills, dispatching jobsStrong organizational, time management, and people skillsExcellent communication skills, both speaking and listeningExcellent customer service, listening to their needs, working with a sense of urgencyHigh degree of flexibility and excellent multitasking abilityAptitude for learning new skills and systemsAbility to maintain a high degree of discretion and confidentialityPREFERRED SKILLS AND QUALIFICATIONSExcellent phone etiquette and charismaComputer skills: MS Word and Excel, QuickBooks onlineWork well under pressure while maintaining a high level of professionalismWork well in a team-based environment under minimal supervisionExperience in developing internal systems
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