JOB DESCRIPTION Job TitleSenior Applicationist based in RecifeJob DescriptionClinical Application Specialist is the knowledge expert on the clinical application of the product / solution.Your role:• Supports Account Managers and partners by providing clinical decision support for products and solutions, including sales presentations, product demonstrations.
Support and advise the sales force during customer acquisition.• Develop and execute winning clinical sales strategies to expand market share • Actively participate with sales team in coordinating and executing clinical evaluations, product demonstrations and presentations• Support new products launches Customer Training• Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered• (re-)Train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment• Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from Philips • Ensure that all clinical applications training, with both new and existing customers, complies with the company's quality policy Customer Satisfaction & Feedback • Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction• Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations.
In the event of hazards or accidents, to take immediate control of the situation and involve the safety advisor from the Regional office.• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely mannerYou're the right fit if:1.
At least 3 years of experience in training users on critical care medical equipment, preferably in patient monitoring solutions 2.
Deep understand of hospital workflow inside ICU and operating room 3.
Live sciences background such as physiotherapist, nursery.4.
Intermediate to advanced English proficiency5.
As this is a customer facing role, availability for 35-40% travel timeHow we work togetherWe believe that we are better together than apart.
For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company's facilities.Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.About PhilipsWe are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.• Learn more about .• Discover .• Learn more about .If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
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