About Us:System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.Job Summary:One of our client is looking for Jira Admin/Scrum Master who has hands-on experience in administering and optimizing enterprise applications (experience with tools like Jira and Confluence is a plus).Responsibilities:Support Project Intake Process for Data Engineering PortfolioHelp to streamline process from Intake to Delivery through executionManage portfolio within Jira and liaise between Jira team for complianceSupport and structure data capture for intake, planning, delivery and execution activitiesLead prioritization efforts to increase efficiency by leveraging custom workflowsCall Notes:Should have experience with the below within Jira –Jira service managementJira work managementJira componentsdon't use script runner anymore – not neededPM skills - create project planFirst few weeks more JIRA admin, more hands on and later on can shift them to delivery side under the TPM portfolio to leverage skills on roadmap projectsRaise utilizationWant to start calendar year 2025 in good standing and caught upCurrently have different phases that plan when to execute manually, more structure to it and no approval process built in JIRADetermine when intake vs planning --> capture data System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.