About the Company: Excis Compliance Ltd is a leading provider of IT solutions, specializing in helping businesses optimize their technology infrastructure.
With a global footprint and a commitment to excellence, we partner with industry-leading clients to ensure their operations are efficient, secure, and compliant.
About the Role:As a Desktop Support Technician, you will play a crucial role in supporting our client's IT infrastructure.
You will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and ensuring the smooth operation of their systems.
Responsibilities:Responding to client support requests in a timely and professional manner.Diagnosing and troubleshooting hardware and software issues, including networking problems.Installing and maintaining computer hardware, peripherals, operating systems, and software applications.Providing technical training and support to end-users.Documenting and resolving technical issues effectively.Ordering and managing IT supplies.
Qualifications:Proven work experience as a Desktop Support Engineer or Support Technician.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Strong problem-solving and analytical skills.
Excellent interpersonal and communication skills.
Ability to travel and work after hours when necessary.
Fluency in Portuguese and English.
Benefits:Career growth: Opportunities to advance your career within a dynamic and growing company.Mentorship: Guidance and support from experienced professionals.Collaborative culture: A supportive and collaborative work environment where your contributions are valued.Cutting-edge technology: Exposure to the latest IT trends and technologies.Global impact: The chance to work on projects that have a positive impact on businesses worldwide.Work-life balance: Flexible work arrangements to support your personal and professional goals.
Pay range and compensation package:Not specified.
Equal Opportunity Statement:Include a statement on commitment to diversity and inclusivity.
Location: R. Dois de Setembro, 1944 - Itoupava Norte, Blumenau - SC, 89052-004, Brazil Join our team and contribute to the success of a global leader in the industry.