At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Please, submit your CV in English - only CVs submitted in this language will be assessed. The Release Readiness team at SAP Concur ensures internal teams are prepared to deliver, support, and sell new features and capabilities. The team also ensures customers are aware of larger features and capabilities in upcoming releases. Our specialists collaborate with Product and Engineering to understand new developments, coordinate enablement documentation, and conduct sessions to ensure smooth implementation, support, and adoption by both internal teams and customers. Key Responsibilities: Work alongside Product and Engineering teams to gain a solid understanding of new features and capabilities scheduled for release. Assist in the training and education of internal teams (Support, Implementations, Services, Sales, Marketing) on new product updates to enhance their ability to communicate, promote, support, and facilitate these features for our customers. Help develop and distribute educational materials such as user guides, FAQs, tutorials, webinars, and more to support the adoption of new features. Assist in managing change impacts related to new releases, migrations, and shutdowns to minimize disruption to customer operations. Contribute to maintaining and updating resources that help internal teams comprehend the utility and advantages of new features or capabilities. Support the establishment of feedback channels to collect and utilize insights from customers and internal teams to continually refine the release readiness process. Promote effective collaboration between the Release Readiness team and other departments to ensure a cohesive release process. Identify potential risks in new releases and contribute to developing strategies to mitigate these risks. Qualifications: Proven professional experience in project management or product management, ideally within the technology or software sector. Experience with key tools - mandatory: Concur solutions (Invoice and Expense) and Microsoft Suite of applications. Requires a strong understanding of our product suite and industry trends to effectively manage project deliverables and support team objectives. Strong written and verbal communication skills in English, capable of simplifying complex technical details into customer-friendly language. Demonstrated ability to work effectively within cross-functional teams and manage multiple tasks concurrently. Good analytical and problem-solving skills with a proactive stance on identifying and solving potential challenges. Some experience in creating educational content and conducting training sessions for varied audiences. Familiarity with change management practices, including assessing change impacts and executing smooth transition strategies for teams and customers. Independent work style with the capacity to make informed decisions in a dynamic environment. #ISBNSL Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ****** SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 399214 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Job Segment: ERP, Cloud, Product Manager, SAP, Technology, Marketing, Operations
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