1386 Services Processes And It Analyst (15428)

Requisitos: • Bachelor's degree in Engineering, IT, Business Administration, or equivalent; • Project management skills and experience in coordinating project teams; • Experience in data analysis and report preparation, including BI (Business Intelligence); • Knowledge of service design methods; • Experience with machine learning methods and agile software processes; • Desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data, and telematics.
Atividades: • Support Brazilian dealers and Latin American markets in using and implementing tools and new features; • Participate in discussions on improvements and prioritization with the global organization; • Review processes focused on workshop digitalization and efficiency; • Analyze data and develop reports and KPIs to support dealers and other areas in improving workshop productivity; • Promote the use of tools and efficiency in service processes by sharing best practices and providing user training.
Local de trabalho: Curitiba, PR Regime de contratação de tipo: Efetivo – CLT Jornada: Período Integral Área e especialização profissional: Engenharia - Engenharia Computação, Sistemas Nível hierárquico: Analista