1386 Services Processes And It Analyst (15428)

**Requisitos**:

- Bachelor's degree in Engineering, IT, Business Administration, or equivalent;
- Project management skills and experience in coordinating project teams;
- Experience in data analysis and report preparation, including BI (Business Intelligence);
- Knowledge of service design methods;
- Experience with machine learning methods and agile software processes;

**Atividades**:

- Support Brazilian dealers and Latin American markets in using and implementing tools and new features;
- Participate in discussions on improvements and prioritization with the global organization;
- Review processes focused on workshop digitalization and efficiency;
- Analyze data and develop reports and KPIs to support dealers and other areas in improving workshop productivity;
- Promote the use of tools and efficiency in service processes by sharing best practices and providing user training.

**Escolaridade Mínima**: Ensino Superior