1386 Services Processes And It Analyst (15428)

Requisitos:
Bachelor's degree in Engineering, IT, Business Administration, or equivalent;
Project management skills and experience in coordinating project teams;
Experience in data analysis and report preparation, including BI (Business Intelligence);
Knowledge of service design methods;
Experience with machine learning methods and agile software processes;
Desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data, and telematics.
Atividades:
Support Brazilian dealers and Latin American markets in using and implementing tools and new features;
Participate in discussions on improvements and prioritization with the global organization;
Review processes focused on workshop digitalization and efficiency;
Analyze data and develop reports and KPIs to support dealers and other areas in improving workshop productivity;
Promote the use of tools and efficiency in service processes by sharing best practices and providing user training.
Escolaridade Mínima:

Ensino Superior

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