At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.Job DescriptionAbout the RoleAs a 3PL Transport Operations Specialist, you support and lead day to day transport needs, operating standards, transport service quality and lead time.A Day in the LifeProactive outbound control in close cooperation with Transport Coordinators, DC outbound, stores and carriers.Support and educate transport systems users, providing on-site training and support.Coordination and alignment with all related departments on operational SOPs for new services or initiatives.Reporting KPIs, deviating routes that need adjusting with stakeholders in DC and transport operations.Ensure that all transport related systems (Delcon, RFID, YMS etc.) work as expected and are used correctly to aspire to the best service to the stores, ensuring that business is not interrupted.Ensure that all transport systems and related procedures are implemented and followed by all end users.Monitor H&M transport system integration towards carrier systems.Monitor, report and coordinate transport unit flows throughout the region and/or within the assigned markets.Monitor stock deliveries to be in full, at the correct frequency and in time; monitor fill grade targets are met.QualificationsWho You Are:Deep expertise in operational transport processes to serve online and stores.Strong understanding of business needs from sales side for online and stores.Solid overview on specifics and capabilities in regional transport operations to serve brand needs.Pronounced transport focus and commercial sense to best serve requirements.Ability to collaborate and co-create with others.Agile mindset with a positive attitude to change and meaningful growth.Inclusive and empathetic towards others whilst encouraging diversity.Ability to understand your impact on others and contribution to the bigger picture.Additional InformationWhy You'll Love Working at H&MWe value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.We are an inclusive company where you're encouraged to be yourself at work.You will have access to a large global talent community, where career growth and aspirations have no limits.You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS.*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.
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