**WHO WE ARE**
- Founded in 2008, Trustly is the global leader in Open Banking Payments, and the U.S. is Trustly's fastest-growing market.
Today we serve 10,000 merchants, connecting them with over 650 million consumers and 7,600 banks in over 30 countries.
In 2021, we processed over $20 billion in transaction volume in our global network.
Our digital account-to-account platform redefines the speed, simplicity, and security of payments.
Consumers pay for purchases by simply signing into their bank accounts, bypassing the card networks, and never leaving a merchant's site or app - no credit card numbers or separate account setup necessary.
With offices in Vitoria, Brazil, Silicon Valley in the US, and global headquarters in Stockholm, Sweden, we are a culturally diverse team.
Across Brazil, we have embraced remote work from home policy.
At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society.
We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status.
Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators.
The stages of our selection process take place online and without distinction of any kind.
It's a great time to join Trustly as the Americas team is growing fast.
If you thrive in an entrepreneurially-minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out!
**About the team**
- The team works on implementing and automating a reconciliation process for America's market.
They help create the process and tools needed for the back-end process, reconciliation, fund flows, funding, ACH, RTP, and more!
So, you will work cross-functionally with internal and external teams.
If you are passionate about open banking, working with tech teams, and ready to build, join us!
**What you'll do**:
- Participate in identifying product and feature requirements for Trustly internally and our merchant partners.
For example, the settlement and reconciliation process;
- Work closely with the Group Cash Management & Product Cash and Clearing teams;
- Ability to effectively formulate a reconciliation plan involving multiple banks and articulate clear requirements for automation;
- Understand and be able to incorporate reconciliation differences between various payment rails;
- Work with Finance, Product, and Banking teams to understand internal and merchant-facing reconciliation needs (transactional and bank account level).
**Who you are**:
- Knowledge of payment processes;
- Solid experience with banking and transactional reconciliation;
- Ability to create and implement returns and disputes management processes;
- Identify and write requirements needed to support settlement and reconciliation to automate where automation can be implemented;
- Flexibility and ability to work collaboratively cross-functionally including with technical teams;
- Clear and concise communication skills;
- Ability to work with little supervision and adapt to a fast-paced, constantly changing environment.
- Experience with Canadian bank settlement and reconciliation preferred;
- Prior experience working with finance and banking teams is a plus;
- Advanced English.
**Our perks and benefits**:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cos
- Sulamérica life insurance with differentiated coverage
- Meal voucher and supermarket voucher
- Gympass - Platform that gives access to spaces for physical activities and online classes
- Trustly Club - Discount at educational institutions and partner stores
- Monthly happy hours with iFood coupon - We hire a band to do an exclusive show for us!
- English Program - Here you have space to develop your English, and you can choose an Online Platform or English Classes in company
- Extended maternity and paternity leave
- Flexible hours/Home Office - our culture is remote-first!
You can work in every city in Brazil
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats!
Spoiler alert: Equipment can be purchased by you according to internal criteria!
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs.
- Birthday Off - On your birthday, you take a time off to celebrate that special moment!
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At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers.
We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.
All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.