1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting
Amazon's Finance Operations organization is seeking an Accounts Receivable (AR) Analyst that will work directly with customers to assure cash collection, addressing outstanding payment and billing questions. This position will lead efforts to dive deep into customer data, invent and simplify process, provide an excellent customer service and business support, aligned to global policies and interacting with different geographies. This role is based in São Paulo.
Key job responsibilities
- Review accounts receivable aging reports on a daily basis to identify delinquent invoices requiring immediate actions;
- Determine reason for delinquency, work cooperatively with customers and according to collection policies to resolve it;
- Thoroughly and accurately document all collection efforts for each assigned account in the appropriated tool and all reports;
- Go deep into invoice and billing discrepancies to ensure timely, accurate receivables according to due dates;
- Provide timely follow-up on payment arrangements and drive actions to reduce DSO;
- Track Progress against monthly forecasted goals;
- Be attentive and follow up Customer's Credit and Financial Health;
- Educate internal and external customers on self-service tools;
- Identify and Implement best practices to Order-to-Cash ; document operating procedures for complex customers;
- Recognize escalation trends, identify defects and root causes, follow-through to resolution, including executive-level communication;
- Partner with and influence Sales, Billing, Shared Service and others to resolve defects;
- Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis;
- Lead and Support innovative multi-functional projects and teams;
- Work across different business partners;
About the team
Diverse Experiences
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our
uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better
- rounded professional.
- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL