We are looking for an Operations Admin to support our Central Operations team and US Operations markets in general administrative tasks and onboarding growth.
If you are a well organized, analytical person with exceptional communication and problem solving skills then this role may be for you!What You'll Focus On:Support our US Operations Cities on growth deliverables and efficiencies in our day to day work and operationsAutomations for our ways of working when it comes to growth and portfolio changesAnalyze data in order to create and prepare detailed reports for the leadership team that effectively communicate trends, patterns, and predictions using relevant dataStandardize our ways of working across markets to improve timeliness and execution on furnishings and move-outsPerform audits and improve data metrics for our guests and internal teams, as well as manage timely data collection to update productivity and achievements on projectsUnit/Building/Process information entry, ensuring all fields are accurately filled and clear for other teamsCollaborate with operational team members and organizational leaders to identify gaps and opportunities for process improvementsCommunicate with third party vendors and companies if needed to support OPS/CX operationsSpecific admin support related to onboarding and move-out of units for our US cities including:Complete utility and telecommunication setups for new units with third party companies (create online portals, set up payments, and input data into our internal system)Complete Package Setups for new units (create online portals, set up payments, and input data into our internal system)Cancel utility and telecommunication accounts for move-outsSupport the scheduling of furnishing and onboarding tasks and move-outs:Communicate with third party vendors and buildings to schedule pick upsInput data into our system related to our propertiesTrack disposal and data related to move-outsSupport Central Operations, OPS local team, and finance/accounting with ad-hoc projectsWhat we are looking for:Degree from a top-tier universityMin.
1-2 years of experience in a similar role (administrative experience in residential or hospitality experience will be considered as a plus)Fluency in EnglishProficiency in Microsoft Word, Excel (formulation, data entry, charts, pivot tables) and PowerpointSelf-starter with a roll up your sleeves mentality and high attention to detailEntrepreneurial drive, adaptability, and focus on resultsStrong quantitative and analytical skillsStrong organizational skills with the ability to manage multiple assignmentsExcellent verbal and written communication skillsAbility to work independently and with speed