At Mentee Limited, we are a dynamic and innovative small boutique office driven by our unwavering commitment to industry disruption and creating a lasting impact. Our pioneering spirit fuels our mission to revolutionize the financial education market with our groundbreaking flagship product, Mentee.APP.
We are currently seeking a highly skilled and motivated admin with marketing experience to join our team. As an admin, you will play a crucial role in ensuring smooth operations and driving the growth of our company. This is an excellent opportunity to work in a fast-paced environment and be part of a team that is reshaping the future of mentorship and trading.
Your primary responsibilities will include:
On a daily basis:
- Handling the clients' pipeline with exceptional care and attention to detail, promptly addressing their inquiries and providing top-notch support. Your ability to build strong relationships and provide outstanding customer service will be paramount to our success.
- Collaborating closely with the operations team to ensure seamless processing of transactions, leaving no room for error. Effective communication and coordination will be essential to maintain efficiency and customer satisfaction.
On a weekly basis:
- Maintaining open and regular communication with new hires, providing guidance and support to ensure their seamless integration into our company. Your ability to nurture their development and inspire their commitment will be key to building a high-performing team.
- Reporting on performance metrics, analyzing data, and providing insightful reflections on both positive outcomes and areas for improvement. Your ability to extract valuable insights from data will help us fine-tune our strategies and achieve exceptional results.
- Pushing the boundaries of our Objectives and Key Results (OKRs), aiming for continuous improvement and raising the bar higher. Your dedication to setting ambitious goals and driving the team towards success will be integral to our growth and market dominance.
To thrive in this role, we expect you to possess the following qualities:
- A native-level proficiency in English, both written and verbal, allowing you to effectively communicate with our diverse clientele and team members.
- A proactive mindset that enables you to anticipate and mitigate potential risks, allowing us to navigate challenges swiftly and maintain a resilient and agile operation.
- A dedicated home setup with a fast and reliable internet connection, ensuring that you can work efficiently and effectively from your own space.
- A strong commitment and unwavering motivation to succeed, as we believe that passion and determination are essential ingredients for individual and organizational growth.
- An interest in trading and mentorship is considered a plus, as it will provide you with valuable insights into our industry and enhance your ability to connect with our target audience.
At Mentee Limited, we foster a collaborative and inclusive work environment that values creativity, continuous learning, and personal growth. As a member of our team, you will have the opportunity to contribute to our collective success and be part of a forward-thinking organization that embraces innovation and embraces the future.
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: From R$20.00 per hour
**Language**:
- english (required)
Work Location: In person