Administrative Support Specialist

Job Title: Administrative Support Specialist Job Description: We are seeking a proactive and detail-oriented Administrative Support Specialist to manage our client's internal ticketing system and support email. This role involves identifying issues, directing them to the appropriate teams, and ensuring follow-up. The ideal candidate will be adept at communication and able to quickly learn new tools and software. About the Company: Our client is on a mission to make personal training accessible and affordable by integrating human trainers with AI technology. Their innovative platform is transforming at-home workouts, offering personalized fitness experiences to a growing user base. Availability: Full-Time Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM UTC Responsibilities of the Role: Manage the internal ticketing system, ensuring issues are promptly identified and resolved. Handle the support email, responding to client inquiries according to team guidelines. Required Experience and Qualifications: Advanced level of English, with strong communication skills. Proficiency in basic computer skills and the ability to quickly learn new tools and software. Language Requirement: C1/C2 Level of English proficiency. Salary and Benefits: Competitive salary based in USD or Local Currency according to your preference.