Purpose of Position
This is a fantastic opportunity for a confident and motivated individual to gain valuable experience in the fast-paced and rewarding environment of account management.
As an AdOps Specialist of the Advertising Operations Team at Awin, you will gain first-hand knowledge in the performance marketing channel by closely assisting the team in delivering core services to network publishers and advertisers alike.
AdOps Specialists provide an additional layer of support to the account management teams - in the form of dedicated account support, or through our ticketing system - across a wide range of sectors and industries by leveraging our award-winning Awin network.
Please note: This role will be working on the US Advertiser Management team.
To be considered for this role, please submit your resume in English.
Key Tasks
Work alongside the CS Teams to provide client support and management to some of the network's largest clients in line with the following tasks:
Upload offers and creatives to advertiser programs and assist with communicating details to publisher partners.
Assist with producing regular reports, extracting, and manipulating data for interpretation by CS teams.
Produce gap analysis reports and recruit affiliates onto programs in collaboration with account management and publisher teams.
Perform program audits and monitor affiliate performance to ensure network compliance.
Conduct ad-hoc account health checks, competitor benchmarking and other requests.
Take a proactive approach with assigned projects and cases, escalating issues to the appropriate team member/level when necessary.
Skills & Expertise
Excellent written and verbal English communication skills.
Ability to be proactive with clients and internal team members at all times.
Ability to be flexible and handle multiple projects simultaneously in a fast-paced environment.
Fast learner with strong team orientation and positive attitude.
Proficiency with MS Office suite, specifically MS Excel and willingness to learn new technology systems.
Our Offer
Flexi-Week and Work-Life Balance:
We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.
We also offer a variety of different paid special leaves.
Flexi-Office:
We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
Health & Well Being:
With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
Welfare:
We offer Bradesco TNQQ for health & dental insurance that is eligible to the employee, partner, and kids at no salary discount.
Besides, we support you with transportation and food vouchers.
Development:
We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
Improve your English skills with Awin's English language course subsidy.
Remote Working Allowance:
You will receive a monthly allowance to cover a part of your running costs.
In addition, we will support you in setting up your remote workspace appropriately.
Appreciation:
Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
Established in 2000, Awin is proud of our dynamic, social, and inclusive culture.
Like all businesses, we've had to adapt and nurture our culture in a virtual environment.
Our virtual 'Life @ Awin' hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members.
We champion uniqueness and authenticity; this is who we are at our core.
Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem.
We welcome all backgrounds, identities, and experiences.
If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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