WE ARE HIRING AN AGENCY STRATEGY DIRECTOR Are you ready to join the world's premier MarTech solution?
TLC has become THE global MarTech solution to reward consumer behaviour with experiences.
Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues.
We trust in decades of proprietary data to ensure we offer the right experience to every individual.
In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm.
The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.
At TLC, we know that experiences make life more rewarding!
We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!
The Opportunity As our Agency Strategy Director, you'll be the cornerstone between our Business Development, Creative, and Operations teams, crafting strategies that turn ambitious visions into reality.
This isn't just about managing accounts – it's about elevating our entire agency's capability to deliver world-class work.
Who We're Looking For We need a dynamic force who understands that great pitches don't just present – they persuade.
Someone who can read the room, challenge assumptions, and close deals.
You're not just strategically minded; you're commercially shrewd and naturally curious about everything from emerging trends to human behaviour.
Your Impact Will Include: Establishing a research-driven culture that transforms consumer insights into compelling creative briefsCreating and implementing evaluation frameworks that demonstrate clear ROI to clientsDriving best practice processes from initial brief to final pitchIdentifying and seizing opportunities in new sectorsBuilding and nurturing client relationships that lead to sustained growthContributing to our data strategy through Cosmos insightsMentoring and elevating team performanceWhat You'll Bring: Experience & Expertise Proven success as a Group Account Director, Strategic Director, or equivalent in an award-winning agencyTrack record of winning and delivering 360° campaignsDeep understanding of marketing processes and sector needsStrong portfolio of client relationships and industry connectionsDemonstrated ability to grow client accounts and secure repeat businessStrategic Mindset Ability to spot the real opportunity behind the briefTalent for challenging and improving client briefs through market and consumer understandingCommercial acumen that maximizes value for both TLC and clientsNatural aptitude for consultative selling at the highest levelLeadership Style Inspiring mentor who raises the bar for team performanceConfident communicator across all channelsNatural relationship builder who thrives in collaborative environmentsStrategic thinker who can translate vision into actionThe TLC Way We're looking for someone who embodies our values:
Curious about everything – especially people and brandsActive across all media, hungry for new experiencesThrives in a competitive, fast-paced environmentQuestions assumptions and seeks deeper understandingBrings fresh perspectives and innovative solutionsMaintains unwavering professionalism while having funWhat Sets You Apart You don't just manage relationships; you transform them into partnershipsYou're not just commercially aware; you're commercially creativeYou're not just professional; you're an inspirationYou don't just close deals; you open possibilitiesHere's what we've got to offer:
Dynamic & collaborative teamCreative work environmentCareer progression and upskilling opportunitiesWeekly Happy HourTLC WellnessGlobal Clients & Team exposureTLC 'Fun Club' & Social Calendar (known to include pizza deliveries!
)TLC Gives Back - Charity partner/off site days.'The Frankies' - Our very own awards/staff recognition event.Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you are ready to be part of the TLC Worldwide success story, click to apply today!
We look forward to seeing your application!
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