Agente De Atendimento

ATTENTION.- Provide timely responses to customer inquiries, by telephone and/or email, according to internal and/or external demand, consistent with service and quality standards. Process orders, payments and customer accounts. Verify and resolve customer concerns.Training and experience:• Complete high school;• Intermediate English * REQUIRED• Desirable experience with customer service, preferably in a call center;• Knowledge of computers and rapid scanning;• Written communication;• Attention and concentration;• Patience and tolerance;• Communication skills under pressure.Training schedule:Regardless of the work schedule, the training period takes place in person, from Monday to Friday, from 9:00 am to 5:12 pm, and lasts 5 weeks.Time:5x2 - Two days off per week, 1 day off between Monday and Friday + 1 day off between Saturday and SundayWe have early hours (nighttime additional + Uber to return home)-At the moment the operation is operating in person, but if the goals are achieved after the first 3 months, the agent will have the possibility of going to home office.- The salary is R$ 2.032,05 per month + VT + Meal voucher OR food + SulAmérica dental plan + Unimed medical plan (with co-participation) + Opportunity to Growthment after 3 m in operation + Leadership Development Plan+Language Development Plan.- Home Office assistance in the amount of R$ 120.00 (after face-to-face period)Salário:2031Cargo:Agente de AtendimentoEmpresa:Sitel do Brasil LtdaServiços de call center.Ramo:Telemarketing/ CallCenter (CJ)