Bachelor's degree or equivalent;
- Employee and performance management experience;
- Previous experience in leading large, diverse teams;
- Expertise in two or more production or supply chain areas, with an impressive track record in a similar, dynamic logistics, distribution or manufacturing environment;
- Ability to organize details, establish and carry out root cause analysis, and then extract and analyze the data you generate Advanced level in Excel (vlookup, advanced formulas, pivot tables, macros);
- Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays;
- Fluent Portuguese and advanced English;
At Amazon we treat every single day like its day one. And we never sit still while we do it.
Are you up for crafting solutions and solving tomorrow's problems today?
Then we have the opportunity for you!
We're seeking a Delivery Station Manager to join our Amazon Logistics team in Sao Paulo - SP. You'll operate out of one of our dynamic Delivery Stations: they are at the heart of Amazon's rapidly growing Operations and Logistics network: they're where we sort and process our parcels.
As a Delivery Station Manager, you'll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don't shy away from rolling up your sleeves and getting involved whenever necessary.
You'll be directly responsible for developing a team of Shift Managers and their direct reports: meanwhile, you will report to the Senior Operations Manager. The quality of your leadership is key to success in this role: you'll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Key job responsibilities
**Responsibilities**:
Your role will be pivotal in the overall management, control, organization and direction of the Delivery Station. Your responsibilities will include, amongst others:
- Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site;
- Become proficient on specific, larger-scale processes and activities within Delivery Stations, such as 5S audits;
- In your inventory control and systems environment, you'll handle meaningful data collection, updating operations metrics on an hourly basis;
- Therefore, you'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience;
- Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels;
- Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Brazil Amazon Logistics network;
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
- Completed master's degree or MBA; Experience with Kaizen and Lean methodologies and related techniques;
- Ability to handle changing priorities and use good judgment in stressful situations;