The **Americas Qualified Marketplaces Program & 3P Developer** is an individual contributor position within the Omni-Channel Americas Marketplaces Team, reporting directly to Manager team and covering HP (Personal Systems, Printing, Supplies), HyperX & Poly.
In this position, the Americas Qualified Marketplaces Program & 3P Developer is part of a marketplace team, working with top marketplaces accounts and platforms in Americas delivering best-in-class customer experiences and driving 3P growth.
The role requires to use internal and external agencies & tools to ensure that Qualified Marketplace Program components are in place and working properly.
A strong background in eCommerce, sales management, business development, writing and business communication are all critical skills for success in this position.
**Responsibilities**
- Support the overall Qualified Marketplace Program implementation for marketplaces in North America & Latam, working across all HP product groups and business teams.
- Drive 3P growth through recruiting, monitoring, enforcing, and supporting HP's 3P business.
- Establishes internal and external relationships and represents program with account teams / agencies.
- Works across countries using diverse reports to proactively identify and resolve issues across countries and marketplaces accounts.
- Works with HP's internal and outside brand protection teams - agencies to ensure the most effective and efficient system is in place and tailored to specific needs to detect and enforce against infringements.
- Work closely with accounts & sales teams to manage these issues consistent with overall business objectives for HP's relationship with the marketplace and partners.
- Produce reporting, generate statistics, maintain records, and identify patterns to inform Qualified Marketplace Program strategy.
- Assist in developing additional strategies to improve customer experiences in marketplaces platforms.
- Responsible for attending and facilitating cross-functional meetings, governing the timing and action, identifying risks and delays, driving accountability, and monitoring key performance indicators.
- Empower decision making by delivering learning in simple, story like fashion.
Provide clear, actionable recommendations and consultation to design strategies/tactics to improve HP's brand health.
**Requirements**:
- Proficient with Microsoft Excel & PowerPoint
- Experience working with data & data analysis to inform decision making
- Ability to deliver reports and presentations to a high standard
- Experience with marketplaces accounts and / or eCommerce sites are a bonus
- Proven ability to deliver tasks and assignments in a timely manner
- Excellent communication skills - both verbal and written mandatory
- Demonstrated ability to work as a team player in a reliable and professional manner
- Strategic thinking and planning skills
- Advanced English proficiency required (business conversation level at least).
**Education and Experience Required**
- First-level university degree or equivalent experience; advanced university degree preferred.
- Typically, 6-10 years of related and proved experience in ecommerce or marketplaces or digital marketing or digital business development.
- Typically, 5-8 years of project development experience.
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