Analista De Suporte Com Inglês

Analista de Suporte with english (N1 e N2)

Bachelor in IT area.
Solid experience on Microsoft Office 365,Windows Server, Active Directory, Networking, Azure.
Capable of to handle challenges, real-time environment with strong and quick on-site troubleshooting capabilities, able to solve problem and leverage skills to ensure swift resolution to problems

Manage employee technology problems/tickets from start to finish.
Managing tasks and resources relating to projects and service support tickets.
Log service requests, incidents, problems, improvements, and feedback

Delivering clear and concise support documentation on Knowledge Base.
Identifying risk and problems and recommending solutions into complex situations.
Processing of user account creation / modifications & terminations for various systems.
Highly organized to deliver on commitments with an ability to prioritize multiple tasks in a fast-paced environment.
Advanced English skills fluent preferable (writing and speaking).
Spanish is a plus.
Hiring MEI or PJ
Home office

Tipo de vaga: Tempo integral, Autônomo / PJ

Salário: Até R$3.000,00 por mês

Horário de trabalho:

- Turno de 8 horas