A PC&L ANALYST PL will act as administrate customer order and customer service, supporting Managers and commercial representatives in the sales process
KEY ROLES AND RESPONSIBILITIES
- Receive the orders which have been negotiated with customers
- Manage orders according with the commercial policy and procedures approved by the BorgWarner Sales Director
- Monthly control of KPI's to measure the value of orders received, release time, billing, shipped value and entry of typed x electronic orders
- Plan and execute, more profitable shipping proposals together with customers, considering the order shipping frequency
- Manage, electronic order entry and support tools, layouts, user maintenance, password resets
- Shipping optimization studies to minimize the number of deliveries to the same customer
- Release of orders, according to the commercial policy registered in the system, and agreement made with the customer
- Conduct meetings with the I.T team in order to improve and maintain tools, EDI, Techlog and SAP
- Monitoring of registrations, new customers, discounts, and tax compensation
- Control and report of back orders and billing forecasts according to the BorgWarner's planning team.
Follow up on critical items receiving for order fulfillment
- Carry out the planning schedule of the supply chain of materials, under supervision;
- Daily monitoring of material transit control reports with cargo agents;
- Issue reports of imported critical materials / Monitoring of customs clearances with the customs broker, COMEX team and cargo agents / Monitor the delivery of national and imported materials with road carriers;
EDUCATION AND EXPERIENCE (Minimum Qualifications)
- Bachelor's degree in (Administration, Foreign Trade, International Business, Economics, Accounting, Business Management or similar) and six months' experience of professional in the Management and Customer Service area (LINC).
- Required Trainings: Knowledge of the QAD/ OEA (Authorized Economic Operator) tool.
Sensitive position with regard to the security of the logistics chain or compliance with tax and customs obligations.
- Proficiency with Microsoft office products
Internal Use Only: Salary
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