Analyst

Curitiba0-2.5 YearsBrazil**Job Description (Posting).**- To support daily technical support activities for desktop, laptop & printers- To set up and test desktop computer peripherals(New users)- To perform the system changes adhered to organizational policies- Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance- Maintain technical documentation in association with other functional departments- To own end-to-end activities whenever there is a new rollout of OS / Applications etc- To work on the pro-active tickets triggered the Workblaze tools until closure / escalate as appropriate- To assist the users setup their VPN / Citrix / Azure / VDI etc**Requirements**:- Degree completed or in progress in IT;- Solid experience with Hardware and Software troubleshooting and Network basic support;- Excellent verbal and written communication;- Advanced/fluent conversational English (mandatory);- Intermediate conversational Spanish (mandatory);**Qualification**B-Tech**No. of Positions**1**Skill (Primary)**DWP-USS-SERVICE DESK**Employee Group**Business Line FT**City**Curitiba**Entity**INFRA**Auto req ID**1404927BR**Expected Date of Closure**01-Jul-2024