Company Description
Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawai?i's only all-suite and villa luxury oceanfront resort.
This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development.
Live and work in a place you love!
What is in it for you: Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees401(k)One complimentary duty meal for all employees that work more than 6 hours per shiftFood & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)Wellness OfferingsExclusive employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities Job Description
Job Title: Arrival Ambassador (Bellperson) | Full-time Hourly Rate: $16.23 A smile and helping hand is what our Guests will experience as you personally greet them on their arrival.
As an Arrival Ambassador, your passion and knowledge for the resort and the professionalism you display will create a sense of "welcome" like no other.
What you will be doing: Meet and greet guests and help them with their luggage upon arrival and departureTimely delivery of guests' luggage, messages and any other items for delivery within the propertyPersonalize guests' orientation of their room in a professional, friendly and engaging wayAssist in providing parking options and safely park any valet vehiclesAct as a driver for the Hotel Shuttle(s) when requiredCheck service stations for necessary equipment and set up: water, lei, towels, etc.
as neededMaintain communication of up to date, accurate information between guests, staff, management and our partners on a daily basisAble to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guestsMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guestsFocus attention on guest needs, remaining calm and courteous at all timesBe knowledgeable of the island, our resort and resort offerings in order to be our guests' trusted guide Qualifications
Your experience and skills include: Service focused personality is essential; customer related experience an assetAbility to work well under pressure in a fast-paced environmentExcellent communication skills and a professional presentationAbility to work cohesively with fellow colleagues as part of a teamLicenses and Certifications: Must have and be able to maintain a valid Driver's LicenseMust provide clean Driver's AbstractMust be able to operate a manual shift vehicle Additional Information
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
This Position does not offer sponsorship of Work Visas.
Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our 'ohana today: Visit our website to learn more about living and working for Fairmont Hawai'i.
www.fairmonthawaiijobs.com Why work for Accor? Discover a world where life pulses with passion!
Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.
With us, your personality is valued, your opportunities for growth know no boundaries.
Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Hospitality is a work of heart!
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