CIBT is the leading global provider of immigration and visa services for corporations and individuals, with over 1,600 experts immigration and visa professionals, attorneys, and qualified migration consultants in over 60 offices in 27 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase and CIBTvisas. The company is headquartered in Washington, D.C.The Immigration Assistant works in a hybrid model in the Rio de Janeiro office, which is strategically located in downtown with excellent public transportation.Our ideal candidate is a self-disciplined individual who can coordinate with multiple groups through clear, concise, and friendly communication. We are looking for someone who can adapt to the ever-changing nature of the industry, with a positive attitude and customer satisfaction at the forefront of their priorities. If organization, attention to detail, and the ability to multitask are your strong suits, you would be a great addition to our team!The tasks include, but are not limited to:Perform general administrative tasks such as filing, data entry, and managing office supplies.Assist in preparing and processing immigration documents.Resolve issues in a professional manner, keeping both the client's and CIBT's interests in mind.Ensure the proper organization and tracking of documents' logistics.Support clients by phone, mail, or face-to-face.Attend embassies and/or other appointments when necessary.Maintain strict confidentiality in handling client personal identifiable information (PII) and adhere to company data security policies.Professionally represent CIBT/Newland Chase, ensuring compliance with the company's policy and ethics, and adhere to the Standards of Work policies and procedures.Other duties assigned by the Supervisor.Qualifications:Pursuing a Bachelor's degree in Business Administration, International Relations, or other related fields.Availability for on-site work when required.Advanced English proficiency to participate in global training, communicate with non-Portuguese speakers, and understand technical instructions.Ability to speak and write Portuguese coherently, warmly, and objectively.Willingness to learn, ask questions, investigate, and understand the department's processes.We offer:CLT contractDental careLife insuranceHappy DayEAP Program - A completely confidential guidance and counseling program available 24 hours a day, staffed by professionals specialized in Psychology, Law, Finance, and Social Services.
#J-18808-Ljbffr