Job Summary
The purpose of the role is to acquire high-net-worth individuals into the Priority Banking (Affluent) segment of Standard Chartered Bank.
Key Responsibilities
Acquiring of New-to-Bank Priority Banking clients on Deposit, Loans and/or selected top tier corporate salary-based criteria.
Acquiring Priority clients from affluent alliances, databases, mini catchment promotions, referral programs, etc.
Increasing the product holdings of per customer by effective cross selling of financial solutions, increasing revenue and meeting Net Sales Revenue (NSR) target per client.
To participate in marketing and promotional activities for client acquisition.
To comply with all applicable money laundering prevention/Know Your Customer/Customer Due Diligence procedures as per group, local regulator and in particular, report any suspicious activity to the relevant compliance team.
Ensure strict compliance to all internal guidelines issued at both group and country level pertaining to HR, Legal & Compliance, Finance, Credit and Operational Risk, Service Quality, Training and certification.
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Skills and Experience
Minimum of 2 years of experience in client acquisition/management in the service industry (preferably from a financial/banking industry).
Excellent communication, interpersonal and relationship building skills.
Negotiation and objection handling skills (of high-net-worth individuals).
Customer orientation and sales focused.
Results oriented, target driven personality.
Excellent business acumen in business risk assessment.
Qualifications
A professional qualification or degree related to Sales and Marketing.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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