About the RoleThe Project Coordinator is an empowered project management role with full end-to-end responsibility to deliver specific Customer Network projects and implementations whilst controlling results and meeting agreed time, cost, and quality criteria, delivering Customer Satisfaction. This is an entry-level position (Junior); nevertheless, it requires some Project Management experience.When a Service Transition SLA (Service Level Agreement) applies, the PC is accountable and responsible for ensuring compliance with this SLA. Customer Acceptance Testing (CAT), which includes the preparation, organization, and execution, is managed by the PC. It is possible that for the CAT execution, the PC delegates to another PC while retaining overall responsibility for the CAT in front of the customer.The role of the PC is limited to Network Services (NS) and NS-adherent services as defined by the PC Competency Center. An interlock with CSI PM may be applicable for Multi-BU projects. The PC is involved in the early stages of the bid process to support the account team in providing input to the customer proposal.About YouRequirements:Education, Qualifications, and Certifications:Degree in Telecommunications, Engineering, or Business preferred.Project Management Certification (e.g., PMI PMP or PRINCE2 Practitioner or equivalent) is desirable.Familiarity with Orange Business Services Synergy Methodology is a plus.Experience:Project management experience in the telecom or IT industry managing external customer-facing projects.Customer Service and Telecommunications experience is highly desirable.Previous involvement in network deployment projects.DepartmentGlobal Delivery & OperationsOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
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