Associate, Technical ConsultingRole summary
The Technical Consulting Specialist mission is to perform professional delivery as well as deliver value from our thoughtfully packaged services and products to better take on our customers' business challenges.
Technical Consultant has a key contribution in delivering the value of the whole firm to our customers by leading specialized consulting activities to deliver replicable and scalable packaged solutions to gain new business, win market share and increase customer satisfaction.
As part of the responsibilities of the role are designing, developing, testing, and implementing. It is responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly designed information and transaction systems, which contain the software as the main component, to meet the agreed business needs. This position will be based in Sao Paulo working with the Customer Consulting Manager Brazil.
Crucial Day-to-Day Responsibilities:
Implement Electronic Trading Solutions projects, focusing on consultancy, workflow workshops, customer requirements gathering, workflow analysis, solutions integration, systems configuration, systems installation, training, and quality assurance.
Drive implementation practices in Customer Consulting. Integrate applications and software modules according to the agreed specifications. Build and run unit tests and integration tests ensuring that the software meets the requirements.
Assume medium and small implementation and development projects, ensuring that they are delivered on time, with high levels of quality and in line with customer expectations.
Provide functional and/or technical training to customers based on the scope to be delivered.
Create, review, and maintain all the user documentation and manuals related to the developed software.
Help with improvements and problem solving, allowing continuous improvement in the workflow of the implementation, support and development areas.
Develop customer relations at appropriate level to become a trusted business advisor.
Develop into Domain Guide in customer business workflows and related solutions packages and products, providing Treasury domain expertise to our customers relative to solution propositions.
Inputs into technical proposals taking a leading role in one or more of the related typical key activities, such as: customer requirements gathering and analysis, design of solutions architectures, high level project plan and estimation of customer consultant effort required for implementation.
Promote, follow, or evolve the standard methodologies of implementation and development.
Conduct knowledge exchange sessions with colleagues about the experience acquired in the solution projects as well as identify areas of opportunity and implement improvements related to the development and implementation of solutions.
Be proactive in the search for learning new technologies, products and development APIs that impact the business model of the region and the Company.
Knowledge, Skills, and Expertise:
Graduate university degree or Higher. IT Engineering, Systems Engineering, Bachelor of Information Technology or related.
Linux knowledge advanced.
English advanced.
Must be a proactive self-starter and possess the ability to tackle problems and address issues with creativity and innovation.
High level understanding of integration across various platforms & software.
Ability to act as a mentor and be a Trusted Advisor who drives the Project Team.
Experience in Electronic Trading platforms (or equivalent) is a plus.
Spanish speaker is a plus.
Exposure with other Refinitiv products like Deal-Tracker Suite, RTN or external systems like Calypso is a plus.
Global Risk Trade Processing, Murex, (or equivalent) is a plus.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values ofIntegrity, Partnership ,ExcellenceandChangeunderpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.#J-18808-Ljbffr
