Associate Technical Support Specialist

OrangeHRM Inc. Head Quarters is based in the US and develops the world's most widely used open source human resource management software. At OrangeHRM, we adopt the latest practices in software engineering that enable us to rapidly meet the demands of our global user base.

Few of our clients

**Job description**

**Overview**

We don't follow a script; each day there is a new opportunity to solve a problem, automate a task, or kick off a new project. You will be exposed to a wide variety of technologies, which fosters multiple opportunities for growth within and across our firm. You will engage with and directly support our clients across the world.

**Primary Duties and Responsibilities**
- Provide product related technical and business solutions for client problems.
- Prepared to work on the day or the night shift based on the defined Roster.
- Collaborate with other teams to ensure provided services are efficient, effective, maintainable and sustainable.
- Build mutually beneficial, sustaining client relationships

**Competencies and Skills**
- Knowledge in web servers such as Apache, Nginx & IIS
- Knowledge in MariaDB, MySQL and RDBMS
- Experienced in Linux.
- Excellent written and verbal communication skills in English
- Knowledge in Object Oriented Programming will be an added advantage.
- Proficiency in Spanish would be an added advantage.

**Education & Experience**
- Bachelor's degree in computer science or any other equivalent qualification
- Experience in support for foreign clients would be an added advantage.

**Remuneration & Benefits**
- Attractive salary package par with the industry standard