A Day in Your Life at MKS: As a B2B Ecommerce Manager for the Americas (hybrid role), you will partner with the ecommerce, sales, IT, operations, finance and other teams to shape the E-commerce functionalities. This is one of our most important regions; you will drive online sales to the highest level! In this role, you will report to the Head of Digital Sales and Customer Engagement. You Will Make an Impact By: Lead E-commerce for all Americas markets, with (limited) P&L responsibility for the region. Key markets include but are not limited to USA, Canada, Mexico, Brazil, Argentina.Be a change manager. Train, convince, and advocate management, colleagues and customers about the benefits of digital transformation.Act as a product owner and drive the digital sales platforms forward based on your region's requirements.Achieve ambitious growth targets by driving KPIs such as customer onboarding, order volumes, revenue, and customer satisfaction.Build strong relationships with regional business and sales teams.Support and actively contribute to the global E-commerce vision.Be a part of a global and cross-functional team; work closely with Sales, Marketing, Supply Chain, and Finance departments.Improve customer satisfaction by understanding the customers' needs and translating them into winning functionalities.Support the Director, Digital Sales and Customer Engagement, Global and the rest of the ECOM team in building regional organization, skills & capabilities.Currently, this role has no direct reports. Skills You Bring: University degree, preferably in business management, marketing, data science or similar degree.10+ years of applicable experience:Sales background with strong understanding of the latest relevant technologies (ecommerce, CRM, customer service).5+ years of experience in building a B2B or B2C E-commerce platform and team.Fluent English, both written and spoken.Ability to present at the highest level of the organization.Ability to work with a global team within several time zones. Preferred Skills: Ability to independently develop and execute regional E-commerce strategy.Proven experience with all aspects of a (digital) B2B customer journey.Exposure to product roadmap definition and agile development.Demonstrate strong ownership and problem-solving skills.Strong analytical and negotiation skills (you should be able to convince and work with multicultural stakeholders); P&L experience preferred.Exposure to E-commerce platforms and relevant technology; awareness of new tech trends.Capable of inspiring strong collaboration in an organization. We are looking forward to your application! Atotech is a brand within the Materials Solutions Division of MKS Instruments. We develop leading process and manufacturing technologies for advanced surface modification, electroless and electrolytic plating, and surface finishing. Atotech's portfolio includes chemistry, equipment, software, and services for innovative and high-technology applications. These solutions are used in data centers, consumer electronics, and communications infrastructure, as well as in numerous industrial and consumer applications such as automotive, heavy machinery, and household appliances. For more information about Atotech, please visit us at atotech.com. #LI-DJ1 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: ******. If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role.
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