Job Classification:
Operations - Insurance OperationsFor over 100 years, Prudential?s diverse and talented employees have been committed to helping customers and their families grow and protect their wealth through a variety of products and services, including Group Insurance. We are known for delivering on our promises and are recognized as a trusted brand and one of the world?s most admired companies.The Business:
Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do.What you?ll need to succeed:
Current licensed RN, Social Worker, Professional Counselor, Psychologist2+ years of acute/outpatient psychiatric care experience Excellent time management and organizational skillsApplies clinical training and knowledge to form an assessment of mental capacity and how that impacts function and return to workIdentifies restrictions and limitations based on psychological and social factors to assist claim management staff in their claim handling activities.Possess excellent analytical and critical thinking skills to assist in strategy developmentEffective written and verbal communication skills to document clinical assessmentsCollaborates with other resources including but not limited to Disability Claim Team Members, Clinical Peers and Vocational Rehabilitation Counselor ResourcesOutreaches to providers and/or claimants to help with developing rapport and assessment Capable of managing a case load between 35-50 (specific to BH Case Management)It?d be a plus if you have:
Prior insurance industry experienceExperience with STD/LTD products/claimsExperience with motivational interviewing techniquesRSRPRUD