Bilingual Operations Coordinator (English)

Área e especialização profissional: Telemarketing - SAC Nível hierárquico: Coordenador Número de vagas: 7 Lugar de trabalho: São Paulo, SP Regime de contratação: Efetivo – CLT Jornada: Período IntegralCareer Opportunity at TeleperformanceHave you ever thought about working in a dynamic place, in a collaborative environment of constant transformation and growth? Teleperformance is looking for a talented Operations Coordinator to join our team in Lapa/SP!Requirements:Proven experience as an Operations Coordinator, with solid knowledge in team management and operational processes.Desirable experience with Social Media for a complete approach to operations.Mastery of Call Center Operational Indicators, with ability to analyze and optimize results.Intermediate/advanced knowledge of the Office Package is desirable.Availability to work in person in Lapa/SP.Advanced or fluent English.Responsibilities:Lead operational teams to ensure the efficiency and quality of services provided.Develop and implement strategies to optimize processes and achieve goals.Monitor and analyze performance indicators, identifying areas for improvement and growth opportunities.Collaborate with other areas to ensure integration and alignment of operations.Keep up to date with best management practices and market trends.If you are a visionary, results-oriented leader and are ready to be part of an industry-leading company, send your resume to us and join Teleperformance on this exciting journey of growth and success!NOTE: THIS VACANCY IS ALSO FOR PEOPLE WITH DISABILITIES#VemSerTP #Gestãodepessoas #Callcenter #Coordination #TPEvolution
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