Who we are? Be part of the transformation at Wipro Brasil! Recognized as a Top Employer in Brazil for the fourth time in 2024, Wipro is a global technology powerhouse with a journey marked by innovation and excellence. We are specialists in technology consultancy, design, engineering and operations, helping our clients realize their ambitions and build sustainable, future-ready businesses. With more than 240,000 employees in 65 countries, our Digital DNA and commitment to sustainability puts us at the forefront of writing the next pages of the future of technology in Brazil, since 2006 we have been building this legacy by meeting the needs of our customers with futuristic solutions in several sectors. Today, we provide cutting-edge technology to more than 1,349 customers worldwide across diverse industries, including banking, retail, mining, manufacturing, healthcare and telecommunications. If you have the desire to be part of great national and international projects and are prepared to create a global impact, join us in the mission to build a brighter and more sustainable future for everyone! Our opportunity: We are looking for a Bilingual Team Leader (Sales/Digital Marketing). To apply for this position, you must meet the following requirements: Advanced English Undergraduate cursing or graduate Knowledge of Excel and PowerPoint for presentations and reports Experience in Team Management, Digital Marketing, Sales or Contact Centers Experience with reporting, reading and interpreting data Results orientation to improve sales performance Excellent customer service skills Familiarity with management projects The main activities for this role are: Manage daily operations – ensuring consistent quality and productivity across all channels (calls, emails, chat, etc.) to deliver maximum value for advertisers. Boost the performance of your sales teams. Ensure consistent performance against relevant service level metrics or revenue/funnel goals. Manage performance to continuously achieve KPIs. Identify and develop talent, lead, motivate and train direct reports in order to establish and develop an effective sales team. Identify training needs and support program development. Ensure that the quarterly strategy, as well as monthly and weekly priorities, are understood and adhered to by agents. Benefits of being a Wiproite: Meal or food voucher Medical and odontologic assistence Life insurance Childcare assistance Transportation vouchers Profit Sharing Extended maternity and paternity leaves GymPass Labor gymnastics Training opportunities, certifications, language programs and partnerships with language schools and universities Access to internal corporate education platforms, such as WiLearn, with 10,000 training courses and Udemy, with 40,000 technical training courses, with globally recognized certificates Discounts for purchases and courses in partner networks Lectures and workshops: encouraging health and well-being, career workshops, professional and leadership development plan PreferToRefer(Wiplinks) - every employee gets a bonus when referring a person who also becomes a #Wiproite Recognition Program for time in the company: celebration with certificate + points in the "Circle of Winners" program Did you like it? Be sure to apply and compete for this position. Don't forget to check that your details such as telephone and email are up to date. All of our positions are also available for people with disabilities.
