Brand Success Manager - (US-based/Remote)Paired is a leading agency in the US specializing in remote work solutions for businesses.
We connect talented professionals with companies in need of their skills, regardless of geographical location.
At Paired, we believe in the power of remote work to create opportunities and foster collaboration across borders.We are looking for a Brand Success Manager to join our client's team.
Your role is to ensure our brand partners' success through strategic oversight, actionable recommendations, and fostering strong client relationships.
This involves managing accounts, coordinating projects with the creative team, guiding performance marketing strategies, and delivering measurable results for our DTC eCommerce brands.
This is a full-time, fully remote position.Our valuesExpect Excellence: We are committed to delivering our best work at all times because we take pride in the quality of the work we produce.
Excellence is a hygiene standard.Extreme Ownership: We take responsibility for every outcome within our control, no matter how big or small.Intrinsic Motivation: We thrive because we choose to be here, finding purpose and joy in our work by supporting the team with our individual talents and skills.Results: We work together with a singular focus on producing outstanding results for our brands.Main ResponsibilitiesAct as the primary point of contact for assigned brand partners, ensuring their needs are met and exceeded.Oversee and manage the implementation of creative and performance marketing strategies, collaborating with internal teams to execute Meta and Google ad campaigns.Analyse campaign performance data, identify trends, and develop actionable insights to optimize strategies and creative output.Develop strong relationships with clients by understanding their brand, business objectives, and key challenges.Collaborate with the creative team to brief and execute compelling ad creatives, including UGC, high-production video ads, and static/motion assets.Ensure all creative aligns with the client's goals and is optimized for conversions based on key ad metrics (e.g., CTR, ROAS, CPA).Work closely with your Creative Strategist to ensure the quality and effectiveness of our creative deliverables.Monitor account health and KPIs, ensuring campaigns deliver against client expectations and agency benchmarks.Facilitate regular check-ins, calls, and client reporting sessions, fostering open communication and trust.Participate in meetings to discuss campaign performance, creative recommendations, and strategic planning.Work closely with cross-functional teams, including creative strategists, media buyers, and production, to achieve outstanding client results.Your AttitudeThrive in a fast-paced environment, approaching tasks with a proactive mindset and strong problem-solving abilities.Possess exceptional attention to detail and a high standard of work quality.Demonstrate the ability to self-manage, prioritize tasks effectively, and meet deadlines without supervision.Confidently build and nurture long-term relationships with team members and brand partners.Exhibit a deep sense of ownership over outcomes, celebrating wins and learning from challenges.RequirementsYou need at least 1 year of experience in a client-facing marketing role, preferably in an agency setting.Proven track record of managing successful client relationships and driving measurable marketing results.Strong analytical skills, with experience interpreting creative and campaign data to provide actionable insights.Excellent communication and presentation skills, capable of articulating complex ideas clearly to clients and team members.A deep understanding of Meta and Google advertising platforms is a bonus, with a focus on performance marketing for DTC brands.Experience managing multiple accounts and projects simultaneously in a fast-paced environment.Needs to work aligned with EST or GMT (London/UK).BenefitsExciting brand partnerships: Work with some of the fastest-growing DTC companies globally, spanning multiple industries.Skill development: Our focused services ensure you become an expert in your craft with opportunities to expand your knowledge.Coaching and mentorship: Learn from our experienced team, gaining highly sought-after skills in the DTC eCommerce space.Fully remote: Join a collaborative team from various cultures and places, connected through Slack and Zoom.Flexibility: We value results over rigid hours, allowing you to balance work with personal commitments while meeting expectations.Seniority levelAssociateEmployment typeFull-timeJob functionMarketing and SalesIndustriesIT Services and IT Consulting
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