Brazil Vip Relationship Manager

Job Responsibilities: Gain deep insights into VIP users' pain points and needs, monitor industry competitors, improve the platform's VIP services, and strengthen offline communication and interaction with VIP users to enhance user loyalty and satisfaction. Collaborate closely with departments such as product, operations, and regional markets to integrate resources, formulate, and implement effective user growth strategies. Based on data analysis and growth needs, optimize the VIP user segmentation and lifecycle management system to improve target business outcomes. Data-driven approach to identify growth opportunities, develop growth and retention strategies for different user tiers, and ensure the achievement of business growth targets. Job Requirements: Fluent in both Chinese and English, with 3-5 years of experience in VIP/Key Account user sales and operations, and at least 1 year of VIP user management experience. Strong business acumen and resource integration skills, with excellent cross-department communication and collaboration abilities. Excellent commercial mindset, logical analysis, and systematic planning skills. Sensitive to data and capable of quickly identifying market trends and changes in customer needs.