Business Analyst Company Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people's expertise to lower costs, drive efficiencies, and reduce environmental impact. Position Overview The Business Analyst will provide the link to our data for our business partners. Our Business Analysts are responsible for leveraging data and technology to improve business performance. They will work directly with the business owners and become experts in the processes and data respective of the teams they support. Responsibilities include the documentation and analysis of business processes and technical requirements, data analysis, and ultimately making recommendations to the business. The Business Intelligence Analyst will be working at the SmartEnergy office in Sao Paulo located at WeWork (new address)This is a full time position from Monday to Friday, with weekends off. Partnership with business Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Design detailed measures in cooperation with subject matter experts to evaluate company performance and to identify areas of opportunity. Lead ongoing reviews of business processes and design optimization strategies. Strong skills in understanding business processes, requirements gathering, and stakeholder communication. Familiarity with project management methodologies (e.g., Agile, Waterfall). Proficient in creating business models, process maps, and documentation. May use data analysis tools but usually focuses more on interpreting the data within a business context. Reporting, analysis & integration Oversee the reporting elements related to marketing/sales/operations/care operations. Develop process maps, models, and diagrams to visualize and document business processes. Develop process maps, models, and diagrams to visualize and document business processes. Analyze data to identify trends, patterns, and insights that support decision-making. Develop reports, dashboards, and visualizations to communicate findings to stakeholders. Use data to support business case development and strategic planning. Work with other analysts and database developers to automate reports and validate their accuracy. Education & Experience Minimum of 3 years' work experience, five years or more preferred. Experience with Microsoft SQL tools. Strong analytics and problem-solving skills with the ability to interpret large data sets. Experience with data tools and data manipulation, using Excel (Advanced), Python, and R, and familiarity with visualization tools such as Tableau. Proficient in statistical analysis, data analysis techniques, and experience with data modeling. Bachelor's degree in Business, Engineering, Computer Science, , related fields or equivalent practical experience. Master's degree in Business, Computer Science, or related field is preferred. Demonstrated analytical skills and advanced knowledge of reporting processes and systems. Excellent oral and written communication skills in individual and group settings. Ability to execute and close on multiple ongoing projects within a given timeframe without close supervision. Excellent documentation skills. Advanced to Fluent English skills. Please send your CV in English.