Landis+Gyr is a leading global provider of integrated energy management solutions.
We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption.
Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid.
Having avoided more than 9 million tons of CO2 in FY 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better - since 1896.
With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents.
**_ Job Brief_**
The Business Integration Analyst (BIA) will be the key liaison between the customer's business teams and the other members of the project delivery team.
The position requires to provide in-depth knowledge of the Gridstream product and, working across departments including Development, Engineering, SQA, Product Management, and Project Management..
The BIA is responsible for collecting business requirements and configurations from the customer's business teams and configuring the product.
**_Biggest Challenges:_**
- Responsible for providing integration consulting, business process definition.
- Hands-on experience on the product, to support customer requirements and do data analysis.
- Have a good understanding of the underlying product data-models and the ability to do analysis on large data sets.
- Ensure project documentation is current, and work with Solution architects to ensure all project customizations are appropriately documented for hand-off.
- Work closely with the Implementation and Project managers, to ensure the data Service Level agreements (SLA's) has been defined during the project planning phase, and being consistently met through project hand-off stages.
- Support testing and validating the various integration interfaces within the customers integration landscape.
- Responsible to support the Quality Assurance team to validate test cases and support System validation.
- Participate in response teams for root cause analysis of system problems identified in the deployment of company solutions
- Act as the liaison to the other business units within Landis+Gyr, as needed, to resolve and follow through on issues / defects.
**_What do we expect of you:_**
- Bachelors Degree in job related discipline required.
- Utility experience highly preferred.
- Background in software quality testing desired.
- Strong analytical skills; able to complete methodical root cause analysis and troubleshoot technical issues
- Highly adaptable in a dynamic work environment
- Experience with Oracle database and good SQL skills.
- Excellent written and oral communication skills
- Self-motivated, proactive, able to work under stressful conditions
- Demonstrate customer focus with proven ability to resolve customer issues appropriately
- Strong customer communication and service skills
- Excellent team player; self-starter with the ability to work unsupervised
- Ability to plan and maintain schedules
- Demonstrate good judgment in selecting methods and techniques for solving problems and obtaining solutions
- Ability to travel approximately 50%.
If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you.