Business Line Manager Parts And Service

Sandvik Mining and Rock Solutions (SMR) seeks for:_
- Business Line Manager Parts and _Service_

Our culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first, and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect, and trust.

About the job

To represent the parts & services commercial and operations business within the sales area including people management, distributor management, sales & profitability and local implementation of global portfolio and product line focus areas and measurements.

Accountabilities

Develop & implement the Sales Area strategy for part sales and services in alignment with the Global strategy

Develop deep understanding of customer business, operations and processes

Drive pro-active sales activities

Develop/maintain workshop processes incl: machine/component repairs, rebuilds, machine pre delivery jobs, consumables holdings and planning.

Implement the SA parts & service budget (both cost and revenue /profit margins) in alignment with PA Parts & Services
- Develop and drive local sales initiatives to secure sustainable business for workshops and service contracts
- Conduct commercial activities in alignment with agreed account management plan and way of working
- Ensure operational continuous improvement actions from lean and standards implementations
- Execute service contracts, workshop and field service activities to optimize cost, utilization, quality, equipment operational performance.
- Know and understand the Safety and Environment Policy; and build and maintain a pattern of excellence and pursuit of continuous improvement.
- Experience/Knowledge

Bachelor degree related field or equal experience.
- Strong knowledge in customer relationship management, operations and processes.
- Qualifications or Experience with Six Sigma and productivity improvement programs essential
- Strong leadership, influence and communication across different culture/teams;
- Excellent English skills, both verbal and written.
- This position involves travel in the country and international travel.
- Application