At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
Dow has a full-time career opportunity as Business Process Expert (BPX) in Indirect Tax based in São Paulo, Brazil.
About you and this role - What you would do in this role
This role will focus on Indirect Taxes, but if you see yourself as innovative and have a passion to streamline and improve work processes, this may be the role for you. The role is accountable to ensure the Indirect Tax work process requirements are met in the system designs by building, testing, and implementing the appropriate solutions. Also, the BPX needs to ensure that Indirect Tax requirements from cross functional business processes are properly and accurately represented in the Indirect tax reporting solutions. This process leverages the Thomson Reuters OneSource Indirect Tax tool, Synchro, NFe and applicable LAA tax applications.
Responsibilities:
Understand the LAA work processes that trigger Indirect tax determination, like Purchasing, Planning and Order to Cash.
Understand the Indirect Tax laws of the respective countries for which the BPX/SME is accountable OR have a network of Indirect Tax specialists that can provide the appropriate level of knowledge/expertise in respect to the local Indirect tax laws.
Proficient in the technical landscape, being ECC, Reporting, Thomson Reuters Indirect Tax determination, Synchro, NFe and compliance.
Perform Work process support by resolving ServiceNow (production support) tickets (end user questions, end user problems).
Provide Technical resolution support if a support ticket requires that.
Being able to perform root cause analyses cross functionally, meaning that if a sales invoice or a vendor invoice has different taxation, the BPX/SME can determine why there is a difference.
Once the root cause has been determined create a defect with the appropriate findings on the root cause.
If the root cause is within the applicable DSS Tax applications, ie., Thomson Reuters Indirect tax determination (SABRIX), and with basic configuration this can be resolved, the BPX/SME will perform that SABRIX configuration.
Test the new configuration with applicable test scenarios.
Validate, after the system changes have been migrated to production, that indeed the changes are appropriately resulting into the correct tax determination.
For more complex (SAP as well as SABRIX) system solutions, the BPX/SME will work with the global IT teams to create the functional designs and act as the local expert for the global IT team.
Facilitate education for new team members in PTP, OTC, Planning and Finance in respect to Indirect Tax.
Participate in M&A or divestiture projects to provide Indirect Tax expertise.
Responsible for work process and system documentation for Indirect Tax.
Qualifications:
Bachelor's degree in Business, Finance, Indirect Tax, Accounting or related field.
5 years of relevant experience.
Strong software skills and knowledge of SAP, Windows applications.
Fluent English Skills.
Your skills, knowledge, and abilities include:
Strong analytical skills.
Good communication skills.
Team player but with demonstrated ability to work independently.
To apply:
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Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.
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