Overview: PeopleCert is seeking a dynamic and results-driven Channel Account Manager to join our growing team.
The ideal candidate will be responsible for managing and nurturing client relationships, driving sales growth, and contributing to the overall success of our organization.
If you are a motivated individual with a proven track record in sales and client management, we invite you to apply and be a key player in our success story.
Responsibilities: Client Relationship Management: Build and maintain strong relationships with existing clients.
Act as the main point of contact for client inquiries, concerns, and requests.
Understand client needs and objectives to provide tailored solutions.
Sales and Revenue Generation: Identify and pursue new business opportunities within existing accounts.
Achieve and exceed sales targets through proactive selling and upselling.
Develop and implement effective sales strategies to drive revenue growth.
Account Planning and Strategy: Develop account plans outlining the client's goals, challenges, and potential opportunities.
Collaborate with cross-functional teams to ensure successful execution of account strategies.
Regularly review and analyze account performance to identify areas for improvement.
Communication and Collaboration: Work closely with the sales team, marketing, and other departments to ensure a cohesive approach to client management.
Communicate effectively with clients to provide updates, gather feedback, and address concerns.
Reporting and Analysis: Prepare regular reports on account performance, sales activities, and pipeline status.
Conduct market research to stay informed about industry trends and competitor activities.
Customer Satisfaction: Ensure a high level of customer satisfaction by delivering exceptional service and addressing client needs promptly.
Gather feedback from clients and use it to make continuous improvements to our products and services.
Qualifications: Fluent in English and Spanish.
At least 2-3 years of proven experience as an Account Manager or in a similar sales role.
Strong understanding of the education management industry and the ability to articulate our value proposition to clients.
Excellent communication and interpersonal skills.
Demonstrated ability to meet and exceed sales targets.
Proactive and self-motivated with a strong sense of ownership and accountability.
Bachelor's degree in Business, Marketing, or a related field is preferred.
What we offer: Competitive remuneration package Work in an international, dynamic and fun atmosphere Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees Huge learning experience in using best practices and global environment Constant personal and professional development