**_ Responsibilities: _**
- Leads team effort of individual contributors to resolve moderately complex issues.
- Acts as a first point of contact for "top-tier" partners with high complexity, coordinating support on a broad range of daily operational matters.
- Resolves high impact operational issues (e.g., issues related to global trade and compliance policies, issues with high dollar-value exposure)..
- Coordinates with or leads other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to partner/customer support.
- Champions a specialized topic (e.g., order management, special pricing) and trains other team members.
- Spearheads efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.
**_ Education and Experience Required: _**
- First level university degree or equivalent experience.
- Typically 4-6 years of related experience (e.g., supply chain, customer service, procurement, financial management).
**_ Knowledge and Skills: _**
- Advanced communication skills with ability to convey high impact messages clearly (verbal, written and presentation) to peers and management within and outside of HP. Mastery in English and local language as well as other languages as required.
- Advanced understanding of highly complex internal operational issues (e.g., opportunities to improve current processes).
- Advanced problem-solving and analytical skills.
- Broad, in-depth knowledge of the end-to-end process of sales operations.
- Solid knowledge of local legal compliance issues.
- Advanced teamwork and collaboration skills.
- Demonstrated project management skills.
About HP
You're out to reimagine and reinvent what's possible—in your career as well as the world around you.
So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
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making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.
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something bigger than themselves. We celebrate the notion that you can
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When you do that, you're more innovative and that helps grow our bottom
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