Client Success For Us-Based Company (Remote)

Detalhes da Vaga

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. Our mission is to connect individuals from around the world with great companies that are looking for their specific skill set. We are currently seeking a dedicated Client Success Specialist to join our client, a US-based company.As a Client Success Specialist, you will be instrumental in delivering outstanding customer experiences and ensuring client satisfaction in a remote work environment.ResponsibilitiesBuild and maintain strong relationships with clients to foster loyalty and trustProvide exceptional customer support through various communication channels including phone, email, and chatManage client inquiries and requests, ensuring timely and effective resolution of issuesCollaborate with cross-functional teams to deliver seamless service and product offeringsIdentify opportunities for client engagement and proactive outreachMonitor client satisfaction and gather feedback to inform service improvementsMaintain accurate records of client interactions and transactionsStay informed about company products and services to effectively support clientsWork independently while effectively prioritizing tasks in a remote settingMinimum RequirementsPrior experience in a customer service or client success role, preferably in a remote settingExcellent communication and interpersonal skills, with a strong ability to build relationshipsStrong problem-solving skills and a proactive attitude towards challengesAbility to manage multiple tasks and prioritize effectively in a fast-paced environmentProficient in using customer relationship management (CRM) systemsUp-to-date resume that highlights relevant experienceCover letter detailing your passion for customer successBilingual is a plusBenefitsCompetitive salary (USD)Work From HomeFlexible hours
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Salário Nominal: A acordar

Fonte: Whatjobs_Ppc

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Requisitos

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