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Client Success & Operations, Lung Cancer Org

Detalhes da Vaga

About Qure.AI:
Qure.AI

is the world's fastest-growing medical AI company, boasting an impressive 13 FDA and 62 CE marking clearances to date. We develop cutting-edge solutions that significantly enhance patient outcomes across various care domains, including lung cancer, tuberculosis, and stroke. Our innovative technologies have positively impacted over 22 million patients in more than 90 countries worldwide. At Qure.ai, we are committed to fostering a diverse and inclusive workplace and are proud to be an equal-opportunity employer.

About the job
Job Title:

Program manager
Department:

Client success and operations, Lung cancer Org
Location:

Brasilia, Brazil
Years of Experience:

2-4 Years
Employment Type:

Full-time, Permanent

Key Relationships
Director, program management

Job Description

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Program team manages some of the biggest and most important accounts at qure.ai. A program manager frontends these efforts by interacting with the client/sponsors on a regular basis, establishing a relationship and driving growth for the account. This role needs a unique mix of people and process management.

Roles and Responsibilities:

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Relationship Management: Establish and nurture robust relationships with sponsors/funders by serving as their primary liaison for all inquiries or concerns. Regularly engage with funders/sponsors through check-ins, updates, and prompt resolution of questions or issues
Prioritization and Problem Solving: Identify the bottle necks and key challenges in the program and develop processes to fix them permanently
Account Planning and Strategy: Develop and implement strategic account plans to achieve Key metrics set out for the account. Frequently define the strategy for the account both in terms of growth and sustainability according to the changing dynamics
Sales revenue and growth: Achieve sales targets and revenue goals set for account. Identify growth opportunities within account and develop strategies to capitalize on them. Identify upselling and cross selling opportunities and promote additional products or services or explore innovative models to monetize
Deliverables through Cross functional Collaboration: Guarantee timely completion of client deliverables by collaborating closely with various departments, including sales, marketing, and product development. Strive to enhance customer experience and provide valuable client insights to refine product offerings and marketing strategies
Communication and Coordination: Establish and execute communication strategy with sponsors/funders. Coordinate with various internal departments, such as sales, marketing, product development, and customer support, to ensure the client's needs are met
Contract Negotiation and Renewal: Negotiate contracts, pricing, and terms of service with the funders/sponsors. Renew contracts and agreements in a timely manner, ensuring continued business relationships
Training and Support: Provide training and support to clients on how to effectively use/sell the company's products or services. Ensure clients have access to necessary resources and timely assistance
Data Analysis and Reporting: Analyze sales data and key performance metrics of the account to track progress and make data-driven decisions. Prepare regular reports for internal and external consumption on the status of key metrics
Driving Adaption: Identifying product-market fit for end-users on-boarded through the program to ensure product adoption post-sponsorship period

Skills and Expertise
Strong track record of more than 2-4 years in managing complex programs
Excellent interpersonal and communication skills
Ability to think strategically and solve problems effectively
Experience in the healthcare industry would be a plus
Experience in managing and growing accounts would be a plus.
Ability to developing and implement strategic plans
Experience in managing risks and issues
Good Presentation skills
Graduate/Postgraduate from a premier institute
A commitment to staying abreast of the latest developments in AI and healthcare technology to drive continuous improvement in project outcomes.

Other Considerations
The capacity to adapt to fast-paced, changing environments typical of healthcare settings, and to respond swiftly to the evolving needs of the project and stakeholders.
An understanding of the importance of patient data security and the ethical considerations in deploying AI in healthcare settings.

At Qure.ai

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You will be part of a rapidly growing organization, with an opportunity to work alongside the best minds in the industry. Competitive compensation and rewards, the opportunity to grow with a young company.

Inclusive workspace:

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Salário Nominal: A acordar

Fonte: Appcast_Ppc

Função de trabalho:

Requisitos

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