Collector

Daily interaction with customers, including follow-up when expected payment has not been received Assist in resolving billing issues Prepare metric and KPI analysis and explanations behind portfolio performance variations Responsible for answering prospective customers questions and sending additional details required.
Meet and exceed sales goals and KPI metrics.
Qualifications Portuguese Language is a must/ English is a plus Collections experience Factoring and Trade Finance experience is a plus Receivables and credit management experience Risk management experience and financial background Problem-solving ability Account management and planning experience preferred, ability to gain senior client buy-in Proven experience with LEAN, Six Sigma methodologies Ability to work independently Ability to work under pressure in a fast paced environment Demonstrated effective organization skills and attention to detail Strong analytical skills Organization and time management skills Strong interpersonal and team building skills Strong verbal and written communication skills Strategic thinking Results Oriented Strong orientation towards process improvement Ability to build and maintain effective customer/client relationships Ability to manage through multiple systems and competing priorities Ability to collaborate & negotiate with multiple stakeholders in order to resolve issues Healthcare ERP knowledge Lean trained & tested