Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
**Key Responsibilities**:
- Soft Offer Products Management: Oversee the management of soft offer products for trucks and buses within the Brazilian and Latin America Markets
- Performance Monitoring: Monitor Service performance at each dealer and private importer and establish goals based on potential market growth and performance metrics.
- Genuine Parts and Service Packages: Manage the offer and promotion of genuine parts and service packages to ensure customer satisfaction and loyalty.
- Product Portfolio Management: Management of the product portfolio, including genuine parts, remanufactured parts (Reman), and lubricants, services agreements and connectivity;
- Commercial Strategy: Define and implement all aftermarket commercial strategies and actions, focusing on both short-term and long-term business objectives.
- Team Management: Lead and manage the regional aftersales team, ensuring alignment with business goals and fostering a collaborative and high-performing work environment.
- Commercial Services Business Development: Support and drive the Services business in Brazil and among private importers in Latin America for trucks and buses.
**Long Description**:
**Skills and Qualifications**:
- Education: A Bachelor's degree in Engineering, Business Administration, or a related field is required. A Master's degree is a plus.
- Experience: Extensive experience in aftermarket parts management, preferably within the automotive or heavy vehicle industry.
- Strategic Thinking: Strong ability to define and implement commercial strategies and actions that drive business growth.
- Leadership: Proven leadership skills with experience in managing and developing high-performing teams.
- Analytical Skills: Strong analytical skills to monitor performance metrics and identify growth opportunities.
- Product Knowledge: In-depth knowledge of genuine parts, remanufactured products, lubricants and service agreements;
- Communication: Excellent communication and interpersonal skills to develop compelling sales arguments and build strong customer relationships.
- Tool Development: Proficiency in developing and managing business support tools.
- Mandatory languages: Portuguese and English fluency (Spanish is desirable)
**Desired Competencies**:
- Market Insight: Deep understanding of the Brazilian market and aftermarket trends for trucks and buses.
- Innovation: Ability to drive innovation in product offerings and promotional strategies.
- Customer Focus: Strong customer orientation with a commitment to delivering high-quality service packages and solutions.
**Who we are and what we believe in**
At **Volvo Trucks** you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
