At Teleperformance, we believe in the power of inspiration.
We believe in the strength of innovation.
And most importantly, we believe in the heart of the people.
We're looking for bright minds, creative influencers, and status-quo challengers who need a platform for their ideas to shine.
A forum where they can speak their truth.
Where they can be authentic.
Where integrity is part of the organization's DNA.
Where there's a safe space for them to be heard.
Where ideas can transcend all boundaries.
Where they are respected beyond labels.
You've got the skills and motivation.
We've got the tools, the technology, and the development programs.
We will design the right career path and support your professional growth right from the start.
We will encourage you to display your individuality.
We will guide you to achieve the right work-life balance.
We will foster the power of communication and motivate teamwork.
We will embrace collaboration efforts with other bright minds to deliver the best outside-the-box ideas.
Together, we create the right combination that tackles any customer service industry challenge.
Together, we will build the best digital business integration solutions for the world's biggest brands.
Why Join Teleperformance Teleperformance has five competitive advantages that enable it to implement its development strategy successfully: The People Strategy, which is founded on two key pillars of human capital management: focus and discipline.
The omnichannel offer comprising solutions and technology that enable control of the entire chain of interactions and communication between the client and its customer.
A culture of customer satisfaction where proactivity and customer communication are key.
The handling of 300 languages via an integrated offshore/nearshore network enables it to meet the global needs of many clients.
Expertise and experience in a wide range of client sectors.
The goal of the strategy is to add value through sustainable and profitable development of the Group's operations, organic growth, and targeted acquisitions.
The Opportunity | Communication Manager We are seeking a dynamic and experienced Senior Communications Manager to lead our internal and external communication efforts.
The ideal candidate will have a proven track record in managing communication strategies, crafting compelling narratives, and leading teams to achieve organizational goals.
This role requires a strategic thinker with excellent interpersonal skills, capable of managing complex projects and working collaboratively across various departments.
Key First-Year Objectives Strategic Planning: Develop and execute comprehensive communication strategies that align with the organization's goals and objectives.
Internal Communications: Develop and implement internal communication strategies to keep employees informed and engaged, fostering a positive workplace culture.
Brand Management: Ensure consistent messaging and branding across all communication channels, reinforcing the company's brand identity and values.
Content Development: write and review the creation of all communication materials, including newsletters, email communications, presentations, and social media content.
Stakeholder Engagement: Collaborate with senior leadership to communicate key initiatives to stakeholders Measurement & Reporting: Track and analyze the effectiveness of communication strategies, providing regular reports to senior management with insights and recommendations for improvement.
What Will You Need to Succeed?
Education: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
A Master's degree is a plus.
Experience: Minimum of 6 years of experience in Communications, Public Relations, or a related field, with at least 3 years in a managerial role.
Skills: Exceptional written and verbal communication skills.
Proficiency in English Proven ability to develop and implement successful communication strategies.
Proficiency in digital and social media platforms.
Excellent project management and organizational skills.
Ability to work under pressure and meet tight deadlines.
Personal Attributes: Strategic thinker with a results-oriented approach.
Highly adaptable with strong problem-solving skills.
Collaborative team player with the ability to influence others.
Is There a Fine Print?
No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles.
We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
